Safelincs rated ‘Excellent’ by Church of England customers

parish-buyingSafelincs are the contracted fire safety and H&S provider of the Church of England and the Church in Wales through their collaborative buying platform ParishBuying. We provide all fire safety products and services required in Churches, church schools, parishes, church buildings and offices as well as general H&S products such as first aid, PPE and winter safety products. Generous discounts for all Church organisations have been negotiated on top of the already competitive Safelincs internet prices.

The Church of England and the Church in Wales recently asked all their members about feedback about their service providers and Safelincs came out with the highest possible rating. Customers commented that Safelincs are ‘extremely helpful’, satisfied their needs entirely and that the service was ‘excellent’.

We are of course very proud about this feedback which has strengthened our philosophy of providing a personal service and best support on a nationwide scale.

The findings of the survey match the findings of our independent third-party ratingprovider, Trustpilot, which confirms our ‘excellent’ rating.

Praise for swift and honest extinguisher service as well as cost savings

Parish administrator Michèle Lyon had become frustrated with the fire extinguisher service she was receiving for the Holy Trinity and St Marys churches in Guildford.

Having cancelled one contract when it became too expensive four years ago, she decided to use a local company. They came in at a lower cost initially but then prices started to rise and she found that she was being charged for unexpected ‘extras’. One example was an invoice charge for CO2 extinguisher horns, despite this being an integral part of any CO2 fire extinguisher.

Michèle then sought two new quotes but at the same time received the Parish Buying Newsletter promoting Safelincs, who supplies the CofE with fire and safety equipment as well as fire safety services through the Parish Buying website (www.parishbuying.co.uk *).

A Safelincs service engineer attended the two churches and found that the incumbent supplier wanted to replace equipment that didn’t need replacing and had been completely missing servicing of other extinguishers in the past. Furthermore, the company had issued fire extinguisher certificates for items that had not been inspected.

Safelincs was able to advise that certain extinguishers were superfluous and the equipment and servicing it now provides, through the Parish Buying website, is costing Michèle around half the cost of any other quote.

“Safelincs is providing a positive, swift, reliable and, above all, honest service,” says Michèle. “The prices are clearly published on the Parish Buying website and there are no hidden charges. Everything is transparent and I feel that I am in control of my costs now. Money is very tight everywhere at the moment and I am sure many other churches would benefit from the service they provide. I shall continue to use them and am about to buy a carbon monoxide alarm for the boiler room.”

Safelincs supplies over 3500 fire safety products and services, including nationwide extinguisher servicing.

*Parish Buying is the central purchasing organisation of the Church of England and Safelincs is the fire safety and H+S supplier for Parish Buying. Parishes and church organisations achieve significant cost savings when purchasing Safelincs services and products through Parish Buying.

Extinguishers from Safelincs save Church of England money

ParishBuying, the collaborative buying organisation of the Church of England recently carried out a survey throughout its parishes, identifying the annual amounts currently spent on fire extinguisher provision. The survey identified seriously over-inflated prices for extinguisher provision:

The vast majority of parishes would have saved significant amounts of money by switching servicing of their fire extinguishers to Safelincs who, as the Church of England’s chosen fire safety provider,  offers ParishBuying customers all-inclusive extinguisher servicing at £7.27+VAT per extinguisher (please note that there is a one-off call-out fee of £21.83+VAT).

These servicing prices are based on the traditional standard steel and aluminium extinguishers, which require yearly servicing and five-yearly refills.

An alternative offered by Safelincs and strongly promoted by the Church of England as a means of saving money and protecting the environment, are the P50 servicing free fire extinguishers. These extinguishers are manufactured in the UK and are made out of a Kevlar-style material and completely corrosion-free. They do not require servicing or refills (unless they are used, of course) for a period of ten years, saving a significant amount of money. Once these extinguishers are installed by Safelincs they only require a very simple visual check once a year by e.g. the Church Warden. The P50 extinguishers are approved by the Ecclesiastical Insurance Group and of course kitemarked. ParishBuying members are offered the P50 (including free site survey, installation, certification and training) for only £94.05+VAT each. Safelincs also offers free replacement of extinguishers damaged in or used on a fire.

One of the parishes participating in the above survey was chosen to receive the P50 extinguishers for free. St Margaret’s in Warnham had their eight traditional extinguishers replaced with P50s including, of course, installation, certification and training, which forms part of the standard package with these extinguishers. St Margaret’s used to pay between £500 and £749 per year for their extinguisher maintenance and will now not have to pay a penny for ten years.

In the graph below we have visualised the cost savings achieved by St Margaret’s changing from metal extinguishers to the servicing free P50 extinguishers, assuming they had not received the P50 extinguishers for free but would have had to pay for them:

St Margaret’s, when thanking for being chosen as the recipient of the free extinguishers, also commented on the professionalism and helpfulness of our engineer and service:

‘Everyone at St. Margaret’s Warnham is delighted that we are the recipient of the prize draw allowing complete replacement and installation of new extinguishers. We would wish to thank the Directors and, indeed, everyone at Safelincs for their generosity in providing such a splendid prize. As you can imagine the continuing viability of our small village church presents an ongoing struggle so the financial benefits provided through your firm is a great blessing. We would be delighted to assist in any publicity drive as a result of the competition under the Parish Buying banner or in any other way.

Please pass on our grateful thanks to all concerned, in particular to Antony who provided us with  excellent and knowledgeable service.’

More information about Safelincs fire extinguisher servicing can be found here and a description of the P50 extinguishers can be seen here. Please note: To receive the ParishBuying discounts from Safelincs, please register on www.parishbuying.org.uk

Safelincs to supply the Church of England buying platform

The Church of England has just launched a new central collaborative purchasing platform, Parish Buying, providing a wide range of products ranging from office supplies to energy contracts to over 14000 C of E churches, schools and communitiy groups. One of the product ranges is fire safety and Safelincs is proud to announce to having won the tender for the supply of all fire safety products and services, as well as all health & safety (H&S) supplies.

Church organisations benefit from substantially discounted prices and strong customer support. Some of our product ranges offer unique benefits not available from other suppliers. One example is the new Fireworld extinguisher range which is guaranteed for ten years and does not require maintenance through external engineers. These extinguishers, which have been approved by the Ecclesiastical Insurance Group, will allow C of E groups to save substantial amounts over the years.

More information about the buying portal can be found on Parish Buying