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Frequently Asked Questions

Here you can find the commonly asked questions we receive from our UK visitors. If you need any further help or advice, please do not hesitate to contact us and we'll be happy to help. Please note that the answers apply only to our UK customers.

Fire Extinguishers FAQs

View answers to common questions about fire extinguishers and related equipment.

Smoke, Fire & Gas Detection FAQs

View commonly asked questions about the detection of smoke, fire and carbon monoxide and other gases.

Fire Door FAQs

View answers to FAQs related to fire doors and accessories such as fire door retainers, closers and signs.

Fireproof Safes FAQs

View answers to FAQs about fireproof and security safes, cabinets, document protection and other storage devices.

Emergency Lighting and Signs FAQs

View FAQs about emergency lights, fire exit and safety signs and related accessories.

Evacuation Equipment FAQs

View FAQs about evacuation equipment such as fire escape ladders, evacuation chairs and escape hoods & masks.

Defibrillator FAQs

View answers to common questions about defibrillators (AEDs) and defibrillator accessories.

Purchases & Delivery FAQs

Find answers to frequently asked questions relating to orders, payments, returns and delivery.

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