Alarm Servicing From Our Qualified Engineers
Our engineers work in accordance with BS 5839-1, the British Standard for fire detection and alarm systems in non-domestic premises. We cover premises across the UK and are fully trained and certified to service and maintain your fire alarm system.
You'll have support from our dedicated Servicing Team when arranging your appointment and if you have any follow-up actions from the engineer's findings.
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What Does Your Fire Alarm Service Include?
A fully trained, certified engineer will visit your premises to inspect, test and service your system. Professional servicing helps identify faults that a weekly call point test may not reveal.
Our service includes:
- Inspection and testing of your fire alarm system in accordance with BS 5839-1
- Servicing and maintenance of all component devices
- Verification of your fire alarm system and devices in accordance with your fire risk assessment (FRA) for complete peace of mind
- Details of faults identified and recommendations for further action
- A full servicing report and certification
You'll have a clear record of your system's condition and any work needed, helping you plan any follow-up repairs and keep your fire safety records up to date.
Fire Alarm Maintenance to Support Your Compliance
Regular fire alarm system maintenance helps keep your alarms in working order and supports your legal fire safety responsibilities. Under BS 5839-1, the recommendation is for a qualified engineer to perform a full system inspection at least every six months to demonstrate a suitable system of maintenance.
Our engineers check your system and document the work carried out. You'll receive a servicing report and certification to keep with your fire safety records, ready to share with a fire safety officer or your insurer if requested.
Get Your Servicing Quote
You can request a quote for your fire alarm servicing using the form below. Once you have submitted the form a member of our servicing team will be in touch with your quote.
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Customer Reviews (19)
Reviewer
JR
Published on
21st July 2026
Reviewer
CS
Thank you for the prompt and friendly service
Published on
10th July 2026
Reviewer
GW
Very pleasant and all good thank you for your help
Published on
21st May 2026
A Full Servicing Report for Your Records
After your fire alarm service, you'll receive a full report and certificate documenting the work completed. The report records any faults identified and recommendations for further action.
Keep these documents with your fire safety log book. If repairs or further work are needed, our Servicing Team will be on hand.
Fire Alarm Systems We Cover
Our team are qualified to service and maintain standard systems as well as complex specialist systems:
- Standard addressable and conventional alarm systems
- Gas suppression systems
- Ansul suppression systems
- Beam detection systems
- VESDA aspirating systems
- IR3 flame detection systems
Add Emergency Lighting Testing to Your Visit
Arrange emergency lighting testing alongside your fire alarm service so our engineer can check both systems during one visit. It's more cost-effective, and you'll have fewer appointments to organise, with one team to contact about your booking.
Safelincs offer servicing for all your fire safety equipment. Get in touch with our team on 0800 612 4827 or email servicing@safelincs.co.uk to enquire about booking a combined servicing package.
24-Hour Alarm Call-Out Service
If your fire alarm develops a fault, we offer an emergency 24-hour call-out service. An engineer will try to rectify the problem with you on the phone, and, if that is unsuccessful, will attend the premises to resolve the issue. If your fire alarm system develops a fault between 18:00 and 08:00, please call 0800 294 8691.
Our engineers will also place a sticker on your alarm panel during servicing with details of how to contact the emergency support team.
Our Industry Memberships & Accreditations
FAQs (5)
How often do fire alarms need to be serviced in the UK?
Commercial fire alarm systems should generally be inspected and serviced by a competent person at least every six months, in accordance with BS 5839-1:2025. The standard allows a one-month tolerance either side of the scheduled servicing date while keeping the overall six-monthly schedule. Your fire risk assessment may identify a need for more frequent visits if your premises is high-risk.
Who is responsible for fire alarm maintenance in a business?
Responsibility for fire alarm maintenance in England and Wales sits with the “responsible person”, usually the employer or another person with control of the premises. They must ensure the system is properly maintained and kept in working order.
Appointing a competent engineer helps them meet this duty, but the responsibility remains with them. Different fire safety legislation applies in Scotland and Northern Ireland.
Do I still need to test my fire alarm every week?
Weekly fire alarm testing should continue alongside professional servicing. A trained person should activate a different manual call point each week, rotating through the available call points, and record the result in the fire safety log book.
Our free online fire safety log book helps you keep these records and sends reminders when checks are due.
What happens if the engineer finds a fault?
Faults identified during your fire alarm service will be recorded in the servicing report, along with recommendations for further action. If our engineers can fix the fault during their visit, they will do so on your instruction. Repairs may require additional work and incur extra charges. Our Servicing Team will explain the next steps and any associated costs if necessary.
What paperwork do I get after my fire alarm is serviced?
You’ll receive a full servicing report and certificate documenting the work carried out, including any faults found and further action needed. Keep these documents with your fire safety log book so they’re available if a fire safety officer or your insurer asks to see them.
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