Help & Advice

Customer Services

Contact us, view recent orders, find delivery information & order tracking, or return a product.

Buying Guides

Need help choosing a product? Our buying guides will help you choose the correct one for your requirements.

Case Studies

Read our case studies to find out how we helped our customers choose the correct products for their requirements.

General Fire Safety

Free fire safety advice, services, guides and information to help home owners and businesses create safe environments.

Extinguishers & Fire Blankets

These guides have been designed to give an overview of fire classes, provide a basic understanding of the different fire extinguisher types and their suitability, and to demonstrate how extinguishers and fire blankets can be used in an emergency.

Smoke, Fire & Gas Detection

Help and advice for smoke, fire alarm, CO & gas detection units, including helpful buying guides & useful terminology explained.

Fire Door & Exit Equipment

A collection of useful help and advice pages related to fire doors and fire exits and a directory of fire door and fire exit installers.

Fireproof Safes & Storage

Help, advice and information for fireproof safes and guidance for selecting the right safe for your requirements.

Emergency Lighting & Signs

Help and advice guides and info pages for emergency light fittings and signage, including overviews of product features and specs.

Evacuation Equipment

Our guides & information pages have been put together to answer FAQs & help customers with evacuation equipment queries.

Defibrillators

Help and information including a guide to legal considerations and an introduction to the different types of defibrillators.

Fire Risk Assessment

What are Fire Risk Assessments? Where to find more information? Our helpful article should help.

Passive Fire Protection

Information about passive fire protection including how it fits into building regulations and an overview of the products available.