Help & Advice

Customer Services

Contact us, view recent orders, find delivery information & order tracking, or return a product.

Buying Guides

Need help choosing a product? Our buying guides will help you choose the correct one for your requirements.

Case Studies

Read our case studies to find out how we helped our customers choose the correct products for their requirements.

General Fire Safety

Free fire safety advice, services, guides and information to help home owners and businesses create safe environments.

Extinguishers & Fire Blankets

Find out more about fire extinguisher types and classes, their uses and their suitability for specific locations.

Smoke, Fire & Gas Detection

Fire Risk Assessment

A Fire Risk Assessment is a legal requirement for all commercial and public buildings in the UK. View our FRA help guides & free resources.

Fire Door & Exit Equipment

A collection of useful help and advice pages related to fire doors and fire exits and a directory of fire door and fire exit installers.

Fireproof Safes & Storage

Help, advice and information for fireproof safes and guidance for selecting the right safe for your requirements.

Emergency Lighting & Signs

Evacuation Equipment

Defibrillators

Help and information including a guide to legal considerations and an introduction to the different types of defibrillators.

Passive Fire Protection