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We are continually looking for ways to improve the service and products that we offer to our customers and take their feedback very seriously. We collect independent reviews and feedback through Trustpilot and Google Reviews and our customer have given us a rating of Excellent.
I phoned in the evening, a very helpful lady explained everything clearly. I placed the order for two mains smoke alarms. They came in a few days, fitted them, very straightforward. All working fine. Thank you for your excellent information and quick dispatch of items.
This looks a very good digital CO detector. Very pleased as our previous didn't have a display, with this one we feel reassured that any trace of CO would show on the display. Also, excellent price.
Arrived on time and looks well made. It was easy to install and if it lasts for 10 years, as advertised, then it will have been an excellent buy.
I ordered several 10 year sealed battery Carbon Monoxide Detectors. I was able to track my delivery. Very pleased with my purchase. I needed to contact Safelincs to query something, the staff member I dealt offered to check & got back to me the next day with the information. This was really pleasing. I am very happy with the products and service provided.
Great customer service. First item got lost by courier (not safelincs problem). When reported to the safelincs, a replacement was immediately sent next day delivery. However, that item was faulty, but again a replacement was sent next day delivery as soon as the problem was reported.
On both occassions safelincs foolowed up to make sure that the item had arrived safely. Item now delivered is working fine. How companies deal with problems when they arise is the best way to find out how they treat customers - this company excelled. Thank you!!
Excellent service! I needed some help regarding the delivery and they were extremely helpful, quick and efficient, thank you! I wouldn’t hesitate to recommend.
Immediately sent out the required item. Confirmed payment received instantly via email so there was no issue in chasing up proof of payment before item was sent out for delivery.
Excellent service & efficient delivery. I highly recommend.
I would highly recommend this company to anyone. Excellent prices, first class delivery service. Would use them again for any other fire safety purchase.
Excellent service & efficient delivery. I highly recommend.
Ordered 4 fire alarms which were delivered quickly. One ended up faulty but a replacement was sent out next day, very helpful advisors.
Sales and delivery were excellent and quick. I ordered a replacement smoke alarm which was easy to install so I ordered a second replacement. The wrong device was delivered however I had an extremely helpful response from Katie via the chat service and a replacement is being issued. Despite the error I would still use them again due to the very good after sales service.
Great customer service - highly recommended!
Really helpful customer service.
Good customer service. Toni was very helpful at changing address details.
Excellent customer service,Highly recommended
Good: very prompt response, and helpful suggestions to remedy a problem.
Excellent Service September 2020
Item despatched quickly with regular updates on progress. Item received within 3 days. Excellent service.