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We are continually looking for ways to improve the service and products that we offer to our customers and take their feedback very seriously. We collect independent reviews and feedback through Trustpilot and Google Reviews and our customer have given us a rating of Excellent.
I have two of the Safe T Lights which I bought years ago. The ones with the detachable torch and 3 pin plug socket. So this purchase was a no-brainer. Hope it lives up to my expectations.
This is the first time I have used Safelincs. The prices were very competitive, ordering was quick and easy. As part of my order was on Pre-order, I didn't get a delivery date, when I used the chat service to enquire about this, I was dealt with quickly and efficiently.
I asked if I could have the available part of my order sent out and the pre ordered items when they were ready. That was yesterday, I couldn't believe it when my order arrived this morning. Excellent service. I would recommend them to anyone.
Replacement for existing model which was at the end of its lifespan. If performs like the existing model it will be perfect. Obviously replacement takes under 5 minutes! I would always buy Kidde product. Top quality.
Got three replacement smoke alarms for previous models that had gone past their sell-by date. Great service and great product at a competitive price. Can't ask for more than that.
Service was prompt and efficient. Goods were as described and 9f good quality.
Very efficient service, the product only took a few days to arrive. Not that expensive to buy when it saves lives.
We replaced one of our electric smoke detectors as it was damaged prior to us trying to replace a back up battery. So easy to fit. However if electrics are involved always turn of the lighting power at the mains and if necessary get a electrician to fit it.
Excellent service, very competitive price. Smoke alarm ordered Wednesday morning, arrived Thursday morning. Many thanks.
Quick and efficient delivery service, with comparable prices of other outlets! Easy to understand site, as an older person this is appreciated! I needed to buy new smoke alarms and heat alarm due to the new Scottish guidelines inter linking ones!
My husband can fit them easily himself, we appreciated the extra information provided by your company regarding set-up instructions! We have not fitted them yet as the law has not come into force as yet, so they last longer battery wise! I will not hesitate to use this company again! Thank you for your excellent service!
A very clear and simple to use website and fantastic free delivery service. I can't fault Safelincs. Have dealt with them in the past (via Amazon) and know if there are any issues with the products I bought they will help solve them. Also signed up for a free "remind me to test my smoke alarms" e-mail / text service.
Good quality product, arrived as expected & a good price
Safelincs Ltd have provided an excellent professional service to help us at Naomi House and Jacks Place Hospice replace our existing fire extinguishers with the new "service free" P50 type both at The Hospice and in our chain of retail shops.
Very helpful before, during and after installation offering help and advice and making slight changes to our order to help us once the installation was under way. Installation staff were efficient, clean and tidy and completed a great job within the time allocated.
Bought 2 carbon monoxide detectors and smoke detectors fitted and working all thanks to Safelincs. easy website and a good price paid. Overall very pleased.
Ordered 3 smoke and 1 heat alarm. Quite a few steps (and a 10 second window - don't panic ;-) to pair all the alarms but I managed it fine with a helpful, pre-empting email with new instructions inc. video. Bring on the Scottish Regulations in Feb 22 - I'm ready for you.
Quick efficient service, just what the doctor ordered or the Scottish Government for the new smoke detector guidelines, lol! Prices are comparable with products from other outlets. I wouldn't hesitate to use Safelincs Ltd again! Good info provided by company, which is appreciated!
Excellent customer service. I inadvertently ordered alarms that did not fully comply with the new Scottish requirements. Safelincs noticed that I live in Scotland and that my order did not meet the specifications.
They helped me find alarms that did comply and helped me link them together when the maker's instructions did not work properly. (The maker failed to mention one key element in the pairing process.)
I ordered some car window breaking hammers incase of becoming trapped in a car. I haven't used them but they seem to be great quality from what I can see. Reasonable prices. I think its better to buy from somewhere like this rather than Amazon as you know you are getting a genuine product. I have heard mixed reviews from ones bought from Amazon.
Wholly professional. Reliable. I’ve used them for years for Smoke alarms for my home and for rental properties. They make my life simple
Quick and efficient help and guidance, Thank you
Easy to use online chat to place orders
The best company for all fire related equipment and the delivery and overall cost and experience by far the best to do business with. One stop shop for all my needs.
Brilliant Customer Service November 2020
I purchased a fire alarm from Safelincs a couple of years ago and it became faulty. I got in touch with them as the product had a 5 year guarantee and wasn't sure who to contact. Safelincs were brilliant. They sent another one directly to me the following day. Absolutely amazing service. Cannot recommend highly enough!