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We are continually looking for ways to improve the service and products that we offer to our customers and take their feedback very seriously. We collect independent reviews and feedback through Trustpilot and Google Reviews and our customer have given us a rating of Excellent.
Ordered a replacement CO and smoke detector on Sunday afternoon. I wanted a Kidde as I trust their products. Seemed to be good value compared to other etailers. Arrived Tuesday afternoon very well packed. I can't fault your service; and a good web site. I will be using you again and recommending you to others.
This is the first time we have used Safelincs and i have to say we are very impressed with the quick delivery of our order...Would definately use again when need to.
Ordered 3 smoke/CO alarms. 6 months later, one of them started to malfunction. I called Safelincs and received advice on steps to correct the problem. As it started again after a few weeks, I called back and received a new unit WITHIN 24 HOURS. Impressive service.
I ordered 2 smoke alarms yesterday it was almost midday and they arrived today excellent service , good prices and brilliant customer service too would recommend to anyone. thank you.
easy as pie. simple to use for the first time buyer.
The staff are incredibly helpful and go the extra mile. Thoroughly recommend.
Excellent experience from ordering to delivery. Good price and great product.
I have never dealt with this company before & just happened to google smoke alarms & Safelincs come up when i phoned them i spoke to Sarah who was extremely helpful & i put a technical question to her who referred me to Ben her colleague who answered my questioned which gave me great confidence in the company & i placed my 1st order which arrived just as Ben said Sat, now i have just received my 2nd delivery !!! along with an email offering further help if required that is fantastic service thank you guys.
Was impressed with the website and the products on there compatible with the smoke alarm I needed replacing. The delivery was quick and seamless. Definitely would order again.
I spoke to Katie earlier on and she was very patient and helpful, thank you
Arrived when said. Now my house complies with the new Scottish regulations. Got them all to speak to each other on my second attempt. Easy attachment to wall and ceilings.
Thank you very much for your excellent service I’d tried to buy on website but I’m not good, so I phoned the next morning so lovely to speak to someone & so helpful, & to my surprise it was on my doorstep the next day.
A very good company to deal with thank you to all your staff.
Great online customer service
Super fast delivery. Very impressed with my purchase. Would buy from Safelincs again.
Live chat enquiry handled very well.
Great Company very helpful when I ran into a small problem with a rechargeable heat alarm, Ben came up with the solution straight away, and knew exactly what the issue was, problem sorted without any fuss or inconvenience to us.
Thanks for a great service
Very patient and very helpful.
Great service, well pleased,many thanks.
Corbon monoxide alarm arrived slightly earlier than expected. Worked properly and was easy to install. Packaging was badly damaged. Courier was Hermes..
Quick service and reasonable prices - what else could you want?
Would recommend to all. February 2021
Old alarms died, therefore needed replacements. Great service I ordered in the afternoon, delivered next day. Free delivery, I thought I would have to wait days. So I would recommend this company most highly. Good prices as well.