Safelincs is the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services not only in the UK but also in Ireland and France. A winner of several customer care awards, Safelincs prides itself on its total commitment to customer satisfaction. Safelincs also operates the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools.
Safelincs is on the forefront of fire safety product development and promotes cost-saving products such as service-free extinguishers and environmentally friendly all-round water mist fire extinguishers.
This focus on saving customers money and offering good value with reliable nationwide customer service also won Safelincs the national fire safety contract for both the Church of England as well as the Catholic Church in the UK.
We supply business customers, public bodies and organisations but also welcome individual end customers. Customers will receive perfect customer care from us whether they purchase one smoke alarm or 10,000.
Our wholesale customers are offered huge trade discounts and a free trade portal branded for them to serve their own customer base with a modern online tool that has been developed by Safelincs specifically for the fire safety industry.
We have achieved numerous certifications and awards including:
We support the local community by sponsoring local charities, such as the Alford Corn Exchange, the Alford library and we involve local artists in the development of promotional materials. We also support local schools with fire safety activities and work placements.
We believe that we should recommend the products and services that you really need and no more. In fact we will always try to save you money and will recommend more economic solutions if these are available. This philosophy is reflected by our sales staff and our service engineers. None of our sales or service staff therefore receive any performance bonus. All our staff are paid fixed wages, taking the pressure off them to force products onto our customers that are not really needed.
We are always looking for ways to improve so we ask our customers to complete a 3rd party review. This feedback is continuously assessed by our dedicated team to see what changes can be implemented to improve the buying experience for our customers. See our customer feedback
Safelincs is serious about a greener way of operating. We work actively on minimising our impact on the environment and use 100% Renewable Electricity, producing most of our energy with our 1000sqm Solar PV installation, which produce 146kW of power. All of our interior lighting for our 80,000 sqf of offices and warehouses is provided by energy-saving LED lighting.
With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.
We have signed up to Valpak's WEEE (Waste Electrical and Electronic Equipment) Distributor Take-Back Scheme (Phase 5 Registration ID: 501327). Private households can therefore drop off their electronic and electrical fire safety waste at their municipal recycling centre when they purchase new products from us. To find your nearest recycling centre, please visit www.recycle-more.co.uk.
We also offer responsible recycling of the safety products that we sell, working with certified environmentally friendly partners.
We are financing research into improved fire escape equipment and have registered patents for a number of new fire escape systems.
Safelincs places students and pupils in its technical department for work experience and is supporting local schools both with donations as well as IT related training.
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We sponsor a number of organisations working on the improvement of public fire safety awareness including www.fireservice.co.uk and www.firesafe.org.uk
We have developed partnerships with the leading fire safety manufacturers to facilitate increased internet presence for their products and to make their products more accessible to internet customers.
The BFC are the UK fire safety trade body involved in training of service engineers and industry best practice.
The UK's national fire safety organisation which works to identify and draw attention to the dangers of fire.
The IoD is the UK’s longest running organisation for professional leaders