Sales and Customer Service

If you have any queries or would like to place an order, please contact our customer service team. If we are not available, please leave a message, including your phone number, and we shall return your call as soon as possible.

• Freephone: 0800 612 6537
• Telephone: 01507 462 176
• Email: support@safelincs.co.uk
• International Enquiries: +44 1507 462 176
• Hearing impaired customers: contact us via our online chat system

In the unlikely event that you are unsatisfied with any aspect of our service, please contact complaints@safelincs.co.uk

Servicing Department

If you wish to talk about servicing of fire products or any of our training services please contact our servicing team.

• Telephone: 0800 612 4827
• Email: servicing@safelincs.co.uk

Accounts Department

If you have a query regarding your payment or your account please contact our accounts department directly

• Telephone: 01507 464 443
• Email: accounts@safelincs.co.uk

Registered Address

Phoenix Safes
33 West Street
Alford
Lincolnshire
LN13 9FX
United Kingdom