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Free Delivery on 100's of Products Secure Payments with our fast checkout Live Customer Chat Available Now Total Peace of Mind 30 day returns policy 5 Star Customer Feedback
Sales and Customer Service
If you have any queries or would like to place an order, please contact our customer service team. If we are not available, please leave a message, including your phone number, and we shall return your call as soon as possible.
- Freephone: 0800 612 6537
- Telephone: 01507 462 176
- Email: support@safelincs.co.uk
- International Enquiries: +44 1507 462 176
- Hearing impaired customers: contact us via our online chat system
In the unlikely event that you are unsatisfied with any aspect of our service, please contact complaints@safelincs.co.uk
Servicing Department
If you wish to talk about servicing of fire products or any of our training services please contact our servicing team.
- Telephone: 0800 612 4827
- Email: servicing@safelincs.co.uk
Accounts Department
If you have a query regarding your payment or your account please contact our accounts department directly
- Telephone: 01507 464 443
- Email: accounts@safelincs.co.uk
Registered Address
Phoenix Safes
33 West Street
Alford
Lincolnshire
LN13 9FX
United KingdomContact Us
If you have any questions about our products and services, or about fire prevention, please feel free to contact us. Our offices are open 7 days a week at the following times. Please note that our offices are closed on bank holidays.
Monday 8:00am - 8:00pm Tuesday 8:00am - 8:00pm Wednesday 8:00am - 8:00pm Thursday 8:00am - 8:00pm Friday 8:00am - 8:00pm Saturday 8:30am - 5:00pm Sunday 8:30am - 5:00pm Online Enquiry Form