Customer Care & Sales Administrator

• Deal with all customers in a professional manner across all platforms, such as telephone, email and online chat
• Provide customers with quotes, product information and process sales through the appropriate software including Amazon & eBay
• Proactively offer customers any relevant special offers
• Arrange the collection of any goods from customers
• Deal with customer complaints in a sympathetic and professional manner

You will need to have a good level of IT, English and Maths skills and previous customer service experience is preferred. Full and in-depth training will be given therefore experience in fire safety is not essential.

Details

Job type: Full time

Wage: £12.50 per hour

Holiday: 33 days including bank holidays

Location: Alford, Lincolnshire

Hours: 40 hours per week (excluding lunch), with a requirement to work some shifts up to 6.00pm and occasional weekends (8.30am – 5.00pm) on a rota.

What Can Safelincs Offer You?

Benefits of Working at Safelincs:

• Get involved with staff led clubs such as martial arts, walking group and gardening club - (https://www.facebook.com/safelincs/photos/a.308850785894/10159364561120895/)
• Work for a company that cares about their staff, we even won a national award for it! (https://www.facebook.com/photo/?fbid=526214939524076&set=a.455986129880291)
• Generous holiday package – 33 days including bank holidays per year for this role!
• At least 4 company organised social events per year for all staff to attend

Safelincs Values:

• We care about the environment and run a number of different initiatives including company electric cars, solar panels, plastic free tea bags and biodegradable bin bags! (https://www.facebook.com/safelincs/photos/a.308850785894/10159317083220895/ & https://www.facebook.com/safelincs/photos/a.308850785894/10159317083220895/)
• We like to give back to the local community! We recently donated defibrillators to our local cricket and football club and also supported Alford’s Ukraine appeal. (https://www.facebook.com/safelincs/photos/a.308850785894/10159103250080895/ & https://www.facebook.com/AlfordCC/photos/a.220448864668127/4565744493471854/)
• We have an internal Wellbeing Team who are dedicated to raising awareness and breaking stigma around mental health and wellbeing topics. (https://www.facebook.com/safelincs/photos/a.308850785894/10159272036205895/ & https://www.facebook.com/safelincs/photos/a.308850785894/10159122806620895/ & https://www.facebook.com/safelincs/photos/a.308850785894/10159044169370895/)

How to Apply

Please send your CV and covering letter to jobs@safelincs.co.uk.