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Contact Us

Our offices and customer service department are open 5 days a week. If you have any questions about our products, services or a delivery enquiry, please contact us using one of the methods below.

Please note: our offices are closed on bank holidays.

Days Hours
Mon - Fri 8am - 6pm
Sat - Sun Closed

Registered Address

Safelincs Ltd

33 West Street

Alford

Lincolnshire

LN13 9FX

United Kingdom

Live Customer Chat

Operators Available

Product Support

For support with one of your Firehawk products, please contact our customer support team.

Sales & Customer Service

For general enquiries or to place an order please contact our customer service team.

Delivery Enquiries

For any delivery enquiries see our T&Cs or contact our dedicated delivery team.

Returns & Exchanges

For returns and exchanges please login to your customer account or contact our returns team.

Accounts Department

For any financial and payment enquiries please contact our accounts department.

Online Enquiry Form

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