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Purchases & Delivery FAQs

Can I return my purchased products under any circumstances?

We strive to give you full satisfaction and will always try to act according to your wishes. We are accepting cancellations up to 30 days from your receipt of goods and you can return up to 14 days following the cancellation. Please see our Terms and Conditions for details. However, there are some restrictions linked to the nature of some of our safety products.

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(doc:539 V1.0). Our articles are reviewed regularly. However, any changes made to standards or legislation following the review date will not have been considered. Please note that we provide abridged, easy-to-understand guidance. To make detailed decisions about your fire safety provisions, you might require further advice or need to consult the full standards and legislation.