Bournemouth University cuts extinguisher maintenance costs

bournemouth-universitySafelincs has installed several hundred P50 service-free extinguishers at Bournemouth University’s campus in Poole. The new appliances replace units that required annual servicing by an external maintenance company. P50s are corrosion-proof and do not require maintenance by an extinguisher engineer or a discharge test over their entire 10 year lifespan. Instead, they only require an annual visual inspection which can be carried out by the university’s staff.

After 10 years the extinguishers can be factory-refurbished for another decade of service-free life. (At the end of their life they are recyclable). Manufactured in the UK, the extinguishers are Kitemarked by BSI to EN3.

Included in the purchase price of the extinguishers is a site survey, the installation and certification of the P50s and a concise training session for the staff members that will be carrying out the annual visual inspection. Brackets and signage are, of course, also included.

“Whilst the P50s are more expensive than standard extinguishers, significant savings will be made due to us not having to bring in external engineers,” explained Rick White, Maintenance Services Manager at Bournemouth University.

“The annual check is very straightforward and can be undertaken by our own people. All the administrative hassles of booking external maintenance are a thing of the past.”

If your organisation would like to benefit from this cost saving solution, please contact Safelincs on 0800 612 6537 or email support@safelincs.co.uk and we will advise you about the best solution for your organisation.

Positive Feedback – Always a Pleasure!

Here at Safelincs we pride ourselves on our customer care and service.  Recently one of our fire extinguisher engineers Carl attended a local customer in Brinkhill to service their fire extinguishers.  A few days later we received a very kind letter from the customer:

” We’d like to take this opportunity of thanking you for the courtesy and efficiency afforded to us.  It’s nice to deal with a company that has an efficient team and an effective communications system, thank you. We’d also like to thank the engineer that attended here to carry out the service, arriving bang on time and we found him to be pleasant, informative and effective at carrying out the task in hand. Looking at the account supplied to us we should add that if offers extraordinary value for money. ”

This sort of feedback is a great encouragement for the entire team. If you ever want to comment on anything we do, whether positive or negative, we are always happy to listen.

Celebrities pledge to test their smoke alarms every week

Celebrities from across the music, showbiz and sporting worlds are backing the Government’s Fire Kills campaign with a “Push It Pledge”, to urge people to test their smoke alarm every week.

Coronation Street on-screen sisters, Helen Flanagan and Brooke Vincent (aka Rosie and Sophie Webster), along with a host of other famous faces – including Amir Khan, Ainsley Harriet, Jill Halfpenny, Sir Terry Wogan, Darren Campbell, James Martin, Barry Cryer, Dave Spikey, Nihal and Bobby Friction – are all making a pledge to test their smoke alarm every week.  This is a vital step in helping the nation to reduce the number of deaths and injuries caused by accidental house fires.

Eighty five per cent of people own a smoke alarm, but worryingly less than a third test them every week.  This is despite the fact that you are more than twice as likely to die in an accidental house fire if you don’t have a working smoke alarm.

Safelincs is one of the partners of the government’s Fire Kills campaign and has developed a free service to remind people to regularly test their batteries and to change them each year. To register with this free service, just visit www.safelincs.co.uk/reminders

 

Sir Terry Wogan, who suffered a house fire himself, says: “I had a fire at home last year, and can vouch to the excellence of our local fire and rescue service, but if it hadn’t been for the smoke alarm, even they might have been too late to help, and the consequences could have been fatal for me and my family. I’ll make sure that my smoke alarm is tested weekly.”

Sir Ken Knight, the Government’s Chief Fire and Rescue Adviser says: “A smoke alarm can buy valuable time to escape from a fire, but only if it’s working properly. It’s not enough to just install smoke alarms in your home – you must test them every week. The main reason that smoke alarms fail to activate is missing or flat batteries – if the battery needs replacing, do this immediately.”

Test it, change it, replace it – it might save your life!

We are offering a new service, completely free of charge, that will remind households  to check that their smoke alarms are in working condition and will actually protect them in case of a fire.

This week the government’s Fire Kills campaign launched its new advertising series to promote fire safety in the home.  The focus of this year’s campaign is again on householders testing their alarms and replacing flat batteries. As stakeholders in the organisation, Safelincs are supporting this message with their new smoke alarm test reminder service.

Householders can register with the service and request notification by email or SMS when the next smoke alarm test is due.  You can decide the reminder frequency when registering with the service.  There are also options to request a reminder when the batterie needs replacing and the smoke alarm has come to the end of its useful life, which is usually after ten years.

To register with this free service, just visit www.safelincs.co.uk/reminders.

For their online customers, Safelincs have created further additions to this service. When you have placed an order with us, Safelincs offer to remind you about the regular tests your new fire safety equipment might require, e.g. the testing of your smoke alarms, the yearly service of your fire extinguishers, the regular testing of newly purchased emergency lighting ad more.

To benefit from this additional service, just order your fire safety equipment on www.safelincs.co.uk.

Praise for Customer Service

Safelincs have received praise for the high level of customer service recently received by their customers. Many customers have been in contact to share their appreciation of the service received.

One customer quoted:

“Dear Safelincs,

I feel compelled to write to thank you all for the excellent customer service I received with my recent order. This was the first time I had used your company and I was really impressed and delighted with the level of service you provide.

My order was (slightly!) complicated by the fact that I needed;

  • Fire extinguishers sent to an Offshore Scottish Island-no problem, your friendly customer service staff confirmed that you used a courier licensed to transport these items and confirmed a delivery timescale (several other suppliers couldn’t deliver!).
  • The delivery sent to another address (a contractor working for me)-again, no problem!
  • On the first delivery attempt the contractor wasn’t available to receive the goods and I asked for them to be re-directed to me at the address where I was working-again no problem, you contacted your courier and arranged accordingly and they arrived as planned!

Once again thank you, you made the whole experience as trouble free as possible and that really counts when you are working to a tight schedule on an offshore island.
Special thanks to Cheyney for all her help when I called.

Feel free to use my comments on any promotional material you wish and I will certainly recommend you to others.

A very satisfied customer,

C.S”