April Customer Survey Winner!

Every month Safelincs offers their customers the chance to win £25 worth of ‘Love2shop’ high street vouchers.

In April the lucky winner was Mr Mark Harley of Rhiwderin, Newport. All he had to do was fill out a customer survey questionnaire and he was immediately entered into the prize draw.

Mr Mark Harley said: “I only ordered a small amount of products but the service was excellent. The information on the web site was very informative in regards to the types of smoke alarms I needed.”

National GO Awards 2009 – Finalists Announced

Safelincs, the UK’s leading online fire safety provider, are celebrating after being shortlisted for the final of the ‘Best Small Business or Third Sector Service Provider’ at the GO Awards.

The competition has never been so healthy and 2009 saw a record number of submissions entered into the GO awards. This makes the achievement of a finalist place even more significant.

The National Government Opportunities (GO) Awards recognise excellence within the public procurement sector. Safelincs were nominated after they won a major council tender in Jan 2008 and provided an excellent service to Kirklees’ council residents. This was part of the ‘Warm Zone Project’ in which Safelincs provided Carbon Monoxide detectors to these residents.

Safelincs, wholeheartedly supported the ‘Warm Zone Project’, which was set up to cut carbon dioxide emissions by promoting the sustainable and efficient use of energy.

Kirklees council’s head of environmental unit, Phillip Webber said: “Throughout the scheme Safelincs has demonstrated excellent service delivery and have always shown enthusiasm and commitment in making sure that the monitors arrive safely and quickly to each customer.”

The finals will be held on 4 June 2009.

Safelincs are dousing the financial flames

Safelincs, the UK’s leading online fire safety suppliers, are extremely happy to unveil a new addition to their customer services staff.

Daniel Vines is a Journalism graduate from the University of Lincoln. Since leaving University, Daniel joined a family run business specialising in producing equine housing, taking the role of customer services and sales.

Three years ago, Daniel joined his local Fire station as a retained Firefighter, where he has developed his fire safety knowledge. The transition into this new role at Safelincs is therefore a natural progression.

Daniel will also be focusing on marketing, helping Safelincs to move forward, despite the current financial crisis. Safelincs are continuing to employ new members of staff, recently employing a warehouse manager and are looking to employ an international business developer and a web developer.    

Harry Dewick-Eisele, MD of Safelincs said: “We are putting more resources into reaching out to our customers, making sure they have the best possible service”.

Family of three die in house fire, Doncaster

A family of three, died in a house fire in Doncaster on March 29 2009. It has not yet been ascertained if the house was fitted with working smoke alarms or how the fire started. This tragedy will be heart felt by many people, not only those who live in the district of the incident but also many people who have children and can relate to the tragic loss of life.

Correctly fitting smoke alarms and a fire escape ladder could save your life. Ensure that you and your family know what to do in the event of a fire and practice your escape plan.

Fire is one of those things that we all think will not happen to us, don’t be caught out.

Our condolences go to the family and relatives at this sad time.

Coronation Street highlights the importance of smoke alarms

The removal of batteries from smoke alarms, or failing to replace old ones is the cause of many deaths and injuries in home fires.

Some people remove batteries from smoke alarms because their alarm keeps beeping.  If this is the case check you have the right type of alarm positioned correctly.  See our helpsheet for more details.

Alarms save lives, but a smoke alarm with the batteries removed or with flat batteries will not protect you and your family. Regularly test your alarm and replace the batteries whenever the indicator sounds.  Never remove the batteries permanently.

Tonight’s Coronation Street (Monday, 30 March 2009) highlights the importance of smoke alarms.  In this episode the character Peter Barlow falls asleep with a lit cigerette and sets his flat on fire, where he lives with his son.  In this case, the smoke alarm has had the batteries removed and the pair are  subsequently overcome by smoke and fire and have to be rescued by neighbours, and leaves the character’s son fighting for his life.

Don’t let this happen to you and your family!

It’s the smoke that kills…

There is a fire in your house, the staircase is full of smoke preventing you from escaping – unless you have a fire escape hood.

It is worn over the head and protects the head from heat and thermal radiation, the eyes from harmful irritant gases and can provide protection for 15 minutes from the most toxic gases produced in fires including carbon monoxide, acrolein, hydrogen choloride and hydrogen cyanide. The hood is easy to use, portable and can be easily stored in your home by your bedside. It can also be taken with you for use in hotels and transportation. Make sure you buy your fire escape hood from a reputable company and check it has the right specifications and is CE marked to EN 403:1993. See our fire escape hood information sheet for detailed specifications.

Don’t miss Horizon, BBC2, 21.00, tonight – “How to survive a disaster” – the ultimate guide to disaster survival using survivor testimonies from plane crashes, ferry disasters and even 9/11 and providing a guide to increasing your chances of survival through mindset, techniques and aides including fire escape hoods.

Safelincs Ireland provide Irish Health Board with Optical Smoke Alarms

Safelincs Ireland have just completed a sale of a large number of Optical Smoke Alarms which are to be provided to the Irish Health Board. The Health Board have chosen an Optical Smoke alarm with a lithium battery so users do not need to change the battery on a yearly basis, like with standard alkaline batteries.

This is the second large sale in the last year that Safelincs Ireland have made with the Irish Health Board.

Safelincs to launch in Australia

Safelincs has established links with an established Australian Fire Safety company to create an internet presence in  Australia. The move followed increased demand from Australian customers for our fire safety products, which could so far only be served from the UK. The new website is due to launch in early spring 2009 and will offer a broad selection of fire extinguishers, smoke alarms and other fire safety equipment.

Development Status of new Cavity Fire Escape Ladder

Following the granting of the design rights earlier in the year, Safelincs has now moved to the pre-production tooling stage for the new Safelincs Cavity Fire Escape Ladder, which is designed to fit in the inner leaf of newbuild homes. The ladder and all its elements are completely hidden from view and can be deployed in less time than traditional portable fire escape ladders. The next step is to go through the necessary safety certification as required for the building industry. One building company has already agreed to install these ladders in a number of their homes for final field trials.

Safelincs Registers New Escape Ladder

Safelincs has been granted design rights by the UK Patent Office for a new, ground-breaking design of fire escape ladder located in the wall and cavity of new-built homes. This fire escape ladder is totally hidden from sight, is accessible within seconds and can be deployed easily, even by children. The ladder should be available by the end of the 4th quarter 2008