Here at Safelincs we pride ourselves on our customer care and service. Recently one of our fire extinguisher engineers Carl attended a local customer in Brinkhill to service their fire extinguishers. A few days later we received a very kind letter from the customer:
” We’d like to take this opportunity of thanking you for the courtesy and efficiency afforded to us. It’s nice to deal with a company that has an efficient team and an effective communications system, thank you. We’d also like to thank the engineer that attended here to carry out the service, arriving bang on time and we found him to be pleasant, informative and effective at carrying out the task in hand. Looking at the account supplied to us we should add that if offers extraordinary value for money. ”
This sort of feedback is a great encouragement for the entire team. If you ever want to comment on anything we do, whether positive or negative, we are always happy to listen.