We have collected some typically asked questions for you. If you have additional questions, please contact us directly and our friendly customer care team will do their best to help you with your query as accurately as possible.
A. No, we factory refurb the Fireworld extinguishers after 10 years (or if they get discharged before then). This costs currently £40 which includes collection and re-delivery of the extinguishers from and to your premises. The refurbed extinguishers have then another 10 years life.
A. The foam is supplied pre-mixed and is certified to last in the Fireworld extinguishers for at least 10 years. The same applies for the powder. Most manufacturers of extinguishing agents will not guarantee their products if used in traditional steel extinguishers, as the risk of corrosion and interaction with the extinguisher cylinder is too high. Our extinguishers are made of composite plastic and can not corrode.
A. When you purchase your Fireworld extinguishers, we will send a BAFE certified extinguisher engineer to your premises FREE OF CHARGE. The engineer will carry out a site survey to ensure you are suitably covered, install your extinguishers for you and show you how to visually inspect the extinguishers. At the end the engineer will issue you with a certificate.
A. As long as the person asked to carry out the inspection has read the instructions on the side of the extinguisher and has access to the company’s fire safety log, he/she will be able to carry out the inspection. The extinguisher engineer sent by us free of charge for the installation will also train you in the visual inspection. We have also posted an online video showing the simple steps of inspecting the extinguishers.
A. No, the outer sleeve is UV protected and will protect the functional Kevlar core from any light damage
A. Yes. Whilst we obviously cannot answer for all insurance companies we have spoken with most insurance companies who have all approved the Fireworld extinguishers. We recommend, however, that you notify your insurance about your new extinguisher maintenance regime.
A. If you currently have powder or foam extinguishers they can be replaced like for like (as long as the fire ratings on the Fireworld extinguishers are equivalent or higher than your current extinguishers). If you have CO2 extinguishers, these can be replaced by Fireworld foam extinguishers. Don’t worry too much, though – Our engineers will survey your premises when they are coming to install the Fireworld extinguishers to make sure that you are adequately covered. They will even certify in writing that the extinguishers installed are correctly installed and offer sufficient cover as well as showing you the service free checks required. And all of this free of charge.
A. We would recommend that you inform your insurance company of the extinguisher changeover in writing and would suggest you post the following statement to them: "We would like to notify you with regards to a change in our fire safety provisions. With effect from… our portable fire extinguishers are no longer subject to an annual check by a third party, as we have replaced them with the new EN3 certified Fireworld extinguishers from Britannia which will be self-maintained in accordance with the manufacturer’s instructions. The extinguishers have a warranty of 10 years. We will be carrying out the self-maintenance specified by the manufacturer and will document each self-maintenance in our fire safety logbook".
A. CO2 fire extinguishers have a B rating (suitable for flammable liquids such as petrol and oil). You need to add the ratings of your current extinguisher cover together (all A ratings, all B ratings) and then ensure that you achieve the same or even a higher rating with the Fireworld extinguishers. The Fireworld extinguishers have the following ratings:
A. No, while CO2 extinguishers are of course very handy for electronic equipment such as computers, the Fireworld extinguishers focus on ensuring extinguisher cover compliance and to satisfy the findings from your fire risk assessment. You can cover all your business risks with the Fireworld extinguishers with the exception of deep fat fryers (F rating).
A. Both our foam and powder extinguishers can be safely used on electrical fires. To avoid powder being spread over expensive electronic equipment we would recommend our Fireworld foam extinguisher on computers and other electronic equipment.
A. Yes, the Fireworld extinguishers can be factory refurbished. Please contact us if your extinguisher has been discharged or if your extinguisher needs refurbishing after 10 years. The cost currently is £40+VAT. This price includes collection and re-delivery from and to your premises. If the extinguisher has been used on a fire you will receive a free replacement or refurb from us. Just send us the fire brigade’s incidence report and we will exchange your extinguisher.
A. The Fireworld extinguishers have had the same fire / flame test as standard extinguishers.
A. All components chosen by Britannia are either stainless, brass or composite plastics which will not corrode. Britannia has through decades of experience proven the durability of their hoses and plastic components. There is hence no need to replace any components or check for corrosion during the ten year life cycle of the extinguishers
A. The extinguisher has been tested with the di-electrical test which confirms that use of the extinguisher on electrical equipment is safe. However, the foam extinguisher is NOT designed to be used directly on fires fuelled by electrical equipment. You should use the powder extinguisher in this case
A. Britannia will arrange the swap-out of your extinguisher for free and will return your new extinguisher within seven days.
A. All the insurances we have spoken to have approved the extinguishers. The relevant sections in the extinguisher servicing standard BS5306-3:2009 state that a competent person needs to maintain all extinguishers and that such a competent person is primarily defined by having the ability to carry out the procedures as defined by the manufacturer. The manufacturer Britannia Fire clearly states that only a visual inspection is required and in fact allowed. The attempt to change anything on the extinguishers would invalidate the manufacturer’s warranty. The Britannia extinguishers are best compared with a modern quality car, where the first service is only required after many thousand miles and where any attempt to service the car beforehand would invalidate the warranty. In analogy to the extinguisher the car owner only looks out for warning lights on the dashboard and does not need to lift the bonnet. When you purchase the Britannia extinguishers from us one of our BAFE registered extinguisher engineers will visit you and install the extinguishers free of charge. They also ensure that you are suitably covered in accordance to the relevant British standards. The engineers will also issue you an installation certificate and will give you training to ensure that you are able to carry out the yearly visual inspection. Following this instruction you will be deemed competent to maintain the Britannia Fireworld extinguishers
A. The powder extinguisher can be used down to -20 degree Celsius. If you require a foam extinguisher, select the Fireworld foam extinguisher with antifreeze, which allows use down to -10 degrees Celsius. This version has antifreeze added at the Britannia factory.