Safelincs value every comment made by our customers and actively seek their views through the questionnaire that is sent out after each purchase. The results of the questionnaires are reviewed on a daily basis by one of our customer care team. They contact the customer and update them of any action that may be taken [...]
Now that the nights are drawing in and the temperatures are dropping we are all starting to light our fires. Those with pets will not need to look far to know where their cats and dogs are, if the fire is on they are probably sat directly in front of it. A study has shown [...]
Many people find choosing the correct extinguisher for their application difficult and confusing. We have developed a new guide to help our customers choose the correct extinguishers. The guide gives you an overview of fire classes, provides a basic understanding of the different extinguisher types and how to use a fire extinguisher in an emergency. [...]
We are always striving to improve our service, our products and our organisation. With this in mind Safelincs have been streamlining the processes in the warehouse and were assessed yesterday by the United Kingdom Warehousing Association (UKWA). The warehouse team, led by Warehouse Manager Carl Hill, have been working hard to further improve our warehousing standards. [...]
Thursday, 14th of October 2010 is the annual World Sight Day, held to increase awareness of the blind and partially sighted. 4% of the population have a vision impairment and 90% of blind people live in low income countries. 80% of blindness experienced is treatable or could have been avoided. Safelincs’ chosen charity, Mercy Ships, [...]
A Manchester hotel, Hallmark Manchester, part of the Hallmark Hotels Group, was found to have no automatic smoke detectors or manual call points on the third floor of the hotel as well as having defective smoke detection units on other floors and fire escapes that were not to standard. It was also evident that staff [...]
Over the past few months Safelincs has been working with Glasgow University to create a helpful fire extinguisher guide. The guide is being used on the Glasgow University website and will be available to download by staff, students and even members of the general public should they wish. The guide covers a variety of subjects [...]
This week is the UK’s Customer Service Week and what better time could there be to announce our best customer care results ever. We ask you, our customers, what you think of us and our service through a questionnaire sent to you after your fire safety order is delivered. This feedback is invaluable to us. [...]
October 4 to October 8 2010 is National Schools Fire Safety Week. This campaign is aimed at raising fire safety awareness and to help educate children on fire safety issues. The annual event is organised by The Fire Fighters Charity and Fire Kills campaign. This year’s topic is called Matches and Lighters – Tools Not [...]
