Safelincs customer survey winner

This month’s customer survey winner was Buckinghamshire Squash and Racketball Club, High Wycombe.

Customers are asked to fill out a customer survey questionnaire after purchasing fire safety goods from Safelincs, and each month a winner is randomly selected. The lucky participant wins £25 worth of ‘Love2Shop’ vouchers.

‘Love2Shop’ is a highstreet gift voucher that is accepted by over 80 leading retailers with 20,000 stores nationwide. Shops include House of Fraser, WH Smith, HMV and New Look.

Owner of Buckinghamshire Squash and Racketball club, Mr Grahame Formby said, “Safelincs products fulfilled all the needs we had. The web site was extremely helpful and very easy to navigate.”

The next draw will be done on May 1st, for your chance to win, simply place an order at www.safelincs.co.uk

Safelincs take their business to the next level

As a leading online fire safety provider, Safelincs have reached the next level in professionalism, efficiency and quality by achieving ISO 9001, the world’s most established quality standard.

After initial assessment, the targeted time for reaching the objectives was six months, the Safelincs team, lead by Harry Dewick-Eisele, the Managing Director, started working rapidly towards implementing ISO 9001 requirements in the organisation.

Harry Dewick-Eisele, said, “Working towards, and achieving ISO certification has provided Safelincs with the framework and structure to help improve all areas of our business; from internal communication, improving customer services and adopting best service across the whole organisation. Everybody worked very hard in such a small period of time, and I am very proud of our achievement”.

Safelincs are dousing the financial flames

Safelincs, the UK’s leading online fire safety suppliers, are extremely happy to unveil a new addition to their customer services staff.

Daniel Vines is a Journalism graduate from the University of Lincoln. Since leaving University, Daniel joined a family run business specialising in producing equine housing, taking the role of customer services and sales.

Three years ago, Daniel joined his local Fire station as a retained Firefighter, where he has developed his fire safety knowledge. The transition into this new role at Safelincs is therefore a natural progression.

Daniel will also be focusing on marketing, helping Safelincs to move forward, despite the current financial crisis. Safelincs are continuing to employ new members of staff, recently employing a warehouse manager and are looking to employ an international business developer and a web developer.    

Harry Dewick-Eisele, MD of Safelincs said: “We are putting more resources into reaching out to our customers, making sure they have the best possible service”.